Soft, sunlit reception interior with warm marble and brass detailing
Concierge for the front desk

Turn missed calls into booked appointments.

FrontDesk Assist captures missed calls and texts back instantly — so prospects don’t book somewhere else. A quiet, dependable safety net built for Med Spas, Chiropractors, and Dentists.

Seconds
Text‑back, not hours
24h
From signed to live
14 days
Paid pilot, guaranteed
Done‑for‑you
We manage Twilio & setup
What it does

A receptionist’s grace, at the speed of a text.

When a call slips past — after hours, between cleanings, mid‑treatment — the prospect doesn’t wait. They book elsewhere. We sit beside your front desk and respond the moment a call goes unanswered, with a message that sounds like you wrote it.

01

Instant text‑back

Within seconds of a missed call, we send a warm, on‑brand message acknowledging the caller — so they know they were heard.

02

Qualifies & routes

One or two short questions tell us what they need, then we hand them the right booking link — no phone tag, no friction.

03

Weekly reporting

Recovered calls, conversations started, qualified leads, bookings — delivered every Monday in a single, readable summary.

A patient unhurried hand replying to a message on a phone
The case for following up first

The first reply wins the appointment.

Prospects don’t loyalty‑shop — they call until someone picks up. By the time you return a voicemail, the booking is already made somewhere else. FrontDesk Assist is the quiet concierge that answers before the next number on their list does.

  • Designed to retain customers and follow up before they choose another business
  • Tone matched to your practice — warm, professional, never robotic
  • You set the policy and wording; we handle the operational details
Who it’s for

Built for practices where every call carries weight.

We tailor the messaging, intake questions, and routing to the realities of three high‑value verticals — practices where a single booking pays for the service many times over.

Calm med spa treatment room with soft lighting
Med Spas

High‑ticket leads, recovered.

Missed calls are expensive when the average ticket clears four figures. We catch them and route the caller to the right consult before they keep dialing.

Bright chiropractic treatment room
Chiropractors

Less phone tag, more on the table.

Busy front desks and steady inbound demand mean calls slip. We close the loop the same minute, so new patients move from inquiry to scheduled in one conversation.

Modern dental operatory with warm wood and clean lines
Dentists

Trust earned in the first reply.

Patients choose dentistry on confidence. Clear messaging plus fast follow‑up wins the booking — and sets the tone for the relationship that follows.

How it works

From paperwork to live, in a single afternoon.

We do the wiring. You stay focused on patients. Most practices are answering missed calls within twenty‑four hours of signing.

I.

Connect a number

We provision a dedicated line through Twilio (we manage the account) and forward your existing number through it — your published number never changes.

II.

Tailor the script

We draft your text‑back script and intake questions, then route qualified prospects to your booking system — Mindbody, Vagaro, Jane, Calendly, or any link.

III.

Go live, then optimize

We track results from day one and refine the wording over the pilot. Every Monday you receive a clean report of what we recovered.

Pricing & guarantee

Straightforward terms, with skin in the game.

Two ways to engage. Both include a 14‑day paid pilot with a qualified‑lead target set against your real missed‑call volume — and a guarantee if we don’t hit it.

Month‑to‑month
$499/ month
Cancel anytime after the pilot.
  • Dedicated number, fully managed
  • Custom intake & routing
  • Weekly performance report
  • Ongoing script refinement
Start a pilot
14‑Day Guarantee

We set a qualified‑lead target based on your real missed‑call volume. If we miss it inside the pilot, we extend service at no charge for up to 30 additional days until we hit it.

Optional add-ons

Scale up when you’re ready.

Start with missed-call recovery. Add these only when you want more coverage.

Extra locations
+$199/mo per additional location
After-hours workflows
+$99–$299/mo (based on complexity)
AI live answering (voice)
+$399/mo includes 1,000 minutes, then $0.25/min
Frequently asked

A few quick answers.

Anything else? Email support@frontdeskassist.app and we’ll respond the same day.

Do you replace my receptionist?+

No — this is a safety net for missed calls and after‑hours. Your receptionist remains the front line; we step in the moments they can’t.

What booking systems do you support?+

Anything with a booking link works today — Mindbody, Vagaro, Jane, Calendly, NexHealth, or your own site. Direct integrations are available later.

Is texting compliant?+

We keep messages professional and only for business communications. You control the policies and wording, and we follow standard practices for opt‑outs and record‑keeping.

How quickly can we go live?+

Most practices are live within twenty‑four hours of signing. The pilot begins as soon as the first missed call hits the new number.

Get a demo

Ten quiet minutes. We’ll show you the rest.

Tell us your business name and best number. We’ll reply with a two‑question intake and a time slot — and walk you through what a recovered week looks like for a practice your size.

Or email support@frontdeskassist.app directly — we read every message ourselves.
Request a walkthrough

Tell us about your practice

Submissions are stored privately in our operator dashboard. We respond personally, same‑day.